Bureaucracy!

I spoke at a care conference in York yesterday afternoon. The delegates had had a long day but the majority of them stayed to the very end of the Conference.

The thing that struck me both as I was speaking and when people spoke to me afterwards is their concern that the sheer volume of bureaucracy and paperwork is taking them away from their caring responsibilities.

We all know that there has to be proper recording of essential paperwork but …… I know that care providers too often feel that they are being asked to complete paperwork for no good reason.

I am going to a meeting with Cynthia Bower the Chief Executive of the Care Quality Commission at the beginning of December and I will raise this issue with her then.

If you have any examples of being required to keep records unnecessarily please let me know.